Terms and Conditions for RoyalPlugPrime

Effective Date: January 9, 2025

These Terms and Conditions govern the use of the RoyalPlugPrime website and the sale of products through our online store. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree to these terms, you should not use our website or purchase products from us.

1. General Information

  • Website Ownership: This website, royalplugprime.com, is owned and operated by RoyalPlugPrime, located at 813 Stableford Rd, Oak Grove, Kentucky (KY), 42262. These Terms and Conditions apply to all users of our website, including customers, visitors, and anyone accessing the site for any purpose.

2. User Responsibilities

By using this website, you agree to:

  • Provide accurate and complete information when creating an account, placing an order, or submitting inquiries.
  • Maintain the confidentiality of your account information and password.
  • Comply with all applicable laws and regulations related to the use of our website.
  • Not engage in any activity that could damage, disable, or impair the functionality of our website or interfere with other users’ access to our website.

3. Account Creation

To place an order, you may need to create an account with us. During the account creation process, you will be asked to provide personal information such as your name, email address, and billing/shipping information. By creating an account, you agree to keep your information up to date and protect your account from unauthorized access.

4. Product Information and Descriptions

We make every effort to ensure that the products on our website are described accurately, including their pricing, availability, and specifications. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions at any time without prior notice. We are not liable for any discrepancies between the product descriptions on our website and the actual products.

5. Order Acceptance and Cancellation

All orders placed on our website are subject to acceptance. Once you place an order, you will receive an order confirmation email. However, this confirmation does not imply our acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, including orders placed at an incorrect price or those that are suspected of being fraudulent.

6. Payment and Billing

When you place an order, you agree to pay the full price, including applicable taxes and shipping fees. All payments are processed through secure payment gateways. By submitting your payment information, you authorize us to charge the total amount of your order to your provided payment method. If your payment cannot be processed, we may cancel your order.

7. Shipping and Delivery

RoyalPlugPrime offers shipping services to domestic and select international destinations. Shipping fees and delivery times vary depending on the destination and the shipping method chosen. You can view the estimated shipping charges before completing your purchase.

8. Return and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return items and request a refund. We offer a 30-day return policy for most products, with the exception of custom or personalized items. All returned items must be in their original condition and packaging.

9. Intellectual Property

All content on the RoyalPlugPrime website, including text, graphics, logos, and images, is the property of RoyalPlugPrime and is protected by copyright laws. You may not copy, reproduce, or distribute any of the content from our website without our prior written consent.

10. Limitations of Liability

RoyalPlugPrime is not liable for any damages or losses resulting from the use of our website, products, or services, including indirect, incidental, or consequential damages. Our liability is limited to the purchase price of the product you ordered.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Kentucky, without regard to its conflict of law principles. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Kentucky.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the document. By continuing to use our website after such changes, you accept the revised Terms and Conditions.

For further assistance or inquiries, feel free to contact us: